Terms and Conditions
Welcome to Sydney Driving Academy! These terms and conditions outline the rules and regulations for the use of Sydney Driving Academy's Website and services, located at sydneydrivingacademy.com.au.
By accessing this website and/or booking driving lessons, we assume you accept these terms and conditions in full. Do not continue to use Sydney Driving Academy's website if you do not accept all of the terms and conditions stated on this page.
1. Definitions
- "Academy" refers to Sydney Driving Academy.
- "Client" or "Student" refers to any individual who has booked or is receiving driving lessons from the Academy.
- "Instructor" refers to a qualified driving instructor employed or contracted by the Academy.
- "Services" refers to the provision of driving lessons and related services offered by the Academy.
- "Website" refers to sydneydrivingacademy.com.au.
2. Booking and Payment
All bookings for driving lessons must be made through our website or by contacting us directly via phone or email. Full payment or a deposit, as specified at the time of booking, is required to secure your lesson. We accept payments via credit card, debit card, or bank transfer. Payment details are securely processed through our payment gateway provider.
Sydney Driving Academy reserves the right to change pricing and payment methods at any time. Notice of such changes will be provided on the website.
3. Cancellation and Rescheduling
If you need to cancel or reschedule a driving lesson, we require at least 24 hours' notice. Failure to provide adequate notice will result in a cancellation fee equivalent to the full lesson price. Notice must be given by phone call to 02 9123 4567 or email to [email protected].
The Academy reserves the right to cancel or reschedule a lesson due to unforeseen circumstances, such as instructor illness, vehicle malfunction, or inclement weather. In such cases, we will provide as much notice as possible and offer an alternative lesson time or a full refund.
4. Lesson Conduct
The Client is expected to arrive on time for their scheduled lesson. The Instructor reserves the right to terminate a lesson if the Client is under the influence of alcohol or drugs, or behaves in a manner that is dangerous or disruptive. In such cases, no refund will be provided.
The Client must hold a valid learner's permit and comply with all road rules and regulations during the lesson. The Instructor will provide guidance and instruction to help the Client develop safe driving habits.
5. Liability
Sydney Driving Academy and its Instructors are not liable for any accidents, injuries, or damages that may occur during a driving lesson, except in cases of gross negligence on the part of the Instructor. The Client is responsible for their own actions and decisions while operating a vehicle, even under instruction.
We recommend that Clients obtain appropriate insurance coverage to protect themselves against potential liabilities.
6. Intellectual Property
All content on the Sydney Driving Academy website, including text, images, logos, and trademarks, is the property of Sydney Driving Academy and is protected by copyright law. You may not reproduce, distribute, or modify any content without our express written permission.
7. Privacy
We are committed to protecting your privacy. Please refer to our Privacy Policy for details on how we collect, use, and disclose your personal information.
8. Governing Law
These terms and conditions are governed by the laws of New South Wales, Australia. Any disputes arising from these terms and conditions will be subject to the exclusive jurisdiction of the courts of New South Wales.
9. Amendments
Sydney Driving Academy reserves the right to amend these terms and conditions at any time. Any changes will be posted on this page, and your continued use of the website and services constitutes acceptance of the revised terms.
10. Contact Information
If you have any questions or concerns about these terms and conditions, please contact us at:
Sydney Driving Academy
Level 2, 12 Railway Parade
Burwood NSW 2134
Phone: 02 9123 4567
Email: [email protected]
11. User Accounts
Some services offered by Sydney Driving Academy may require you to create a user account. You are responsible for maintaining the confidentiality of your account credentials and are liable for all activities that occur under your account. Notify us immediately of any unauthorized access to or use of your account.
12. Testimonials and Reviews
We may display testimonials and reviews from clients on our website. These testimonials reflect the personal experiences of individual clients and may not be representative of all clients. Sydney Driving Academy is not responsible for the accuracy or reliability of testimonials.
13. Links to Third-Party Websites
Our website may contain links to third-party websites for your convenience. We do not endorse or control the content of these websites and are not responsible for their privacy practices or terms of use. Accessing these links is at your own risk.
14. Service Availability
Sydney Driving Academy strives to provide uninterrupted service but cannot guarantee that our website or services will be available at all times. We may experience occasional downtime for maintenance or technical issues. We are not liable for any losses or damages resulting from service interruptions.
15. Complaints Procedure
If you have a complaint about our services, please contact us by phone or email. We will investigate your complaint and aim to resolve it promptly and fairly. Our complaints handling process is designed to ensure transparency and impartiality.
16. Special Offers and Promotions
Sydney Driving Academy may offer special promotions or discounts from time to time. These offers are subject to availability and may be withdrawn or modified at any time without notice. Specific terms and conditions apply to each promotion.
17. Road Test Guarantee (if applicable)
Sydney Driving Academy may offer a "Road Test Guarantee" under specific circumstances. This guarantee, if offered, is subject to stringent requirements and conditions, including the student consistently following instructor advice, completing a pre-determined number of lessons, and meeting certain performance benchmarks. Failure to meet these requirements voids the guarantee.
Full details of the Road Test Guarantee, including all applicable terms and limitations, will be provided in writing to students who qualify for and accept the guarantee program.
18. Student Conduct during Road Test
Sydney Driving Academy cannot be held responsible for the outcome of a driving test. The outcome is entirely dependent on the performance of the student, the interpretation of that performance by the testing officer, and adherence to all road rules and regulations during the test. Students are expected to conduct themselves professionally and respectfully during the test.