Accessibility Statement for Sydney Driving Academy

Sydney Driving Academy is committed to ensuring digital accessibility for everyone. We are continually improving the user experience for all, and applying the relevant accessibility standards.

Our Commitment to Accessibility

We believe that everyone should have equal access to information and services, regardless of disability. This commitment is embedded in our organizational values and informs our approach to website design and content creation.

Sydney Driving Academy strives to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, level AA. These guidelines outline four main principles that state that content must be:

• Perceivable: Information and user interface components must be presentable to users in ways they can perceive.
• Operable: User interface components and navigation must be operable.
• Understandable: Information and the operation of the user interface must be understandable.
• Robust: Content must be robust enough that it can be interpreted reliably by a wide variety of user agents, including assistive technologies.

Measures to Support Accessibility

Sydney Driving Academy takes the following measures to ensure accessibility of the Sydney Driving Academy website:

• Include accessibility throughout our internal policies.
• Integrate accessibility into our development and design practices.
• Provide continual accessibility training for our staff.
• Regularly evaluate our website through manual testing, automated tools, and user feedback.

Specific Accessibility Features Implemented

We have implemented the following features to enhance the accessibility of our website:

• Semantic HTML: We use semantic HTML elements to structure our content, making it easier for assistive technologies to understand and navigate.
• Alternative Text: All images have descriptive alternative text (alt text) to convey their meaning to users who cannot see them.
• Keyboard Navigation: Our website is fully navigable using a keyboard, ensuring that users who cannot use a mouse can access all content and functionality.
• Sufficient Color Contrast: We have carefully chosen color combinations that provide sufficient contrast between text and background, making it easier for users with low vision to read the content.
• Adjustable Text Size: Users can easily adjust the text size using their browser settings.
• Clear and Consistent Navigation: Our website has a clear and consistent navigation structure, making it easy for users to find what they are looking for.
• Forms Accessibility: All forms are designed to be accessible, with clear labels and instructions, and appropriate error handling.
• ARIA Attributes: We use ARIA (Accessible Rich Internet Applications) attributes to provide additional information to assistive technologies, enhancing the user experience for people with disabilities.
• Responsive Design: Our website is designed to be responsive, meaning it adapts to different screen sizes and devices, ensuring that it is accessible on desktops, laptops, tablets, and smartphones.

Known Limitations

Despite our best efforts to ensure accessibility of the Sydney Driving Academy website, there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.

• Third-Party Content: Some third-party content or plugins may not be fully accessible. We are working with our vendors to ensure that all content meets accessibility standards.
• Older Documents: Some older documents may not be fully accessible. We are in the process of updating these documents to meet current accessibility standards.

Feedback

We welcome your feedback on the accessibility of the Sydney Driving Academy website. Please let us know if you encounter any accessibility barriers:

• Phone: 02 8005 4789
• E-mail: [email protected]
• Postal address: Level 3, 100 William Street, Sydney NSW 2011

We try to respond to feedback within 5 business days.

Technical Specifications

Accessibility of the Sydney Driving Academy website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

• HTML
• CSS
• JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

Assessment Approach

Sydney Driving Academy assessed the accessibility of the Sydney Driving Academy website by the following approaches:

• Self-evaluation: The Sydney Driving Academy's website was self-evaluated by internal accessibility experts.
• External evaluation: The Sydney Driving Academy's website was evaluated by external accessibility consultants, "Access Granted Pty Ltd", specializing in WCAG 2.1 AA compliance audits.

Formal Complaints

Sydney Driving Academy aims to respond to accessibility feedback constructively. You are entitled to log a formal complaint, by sending your complaint via email to [email protected] , or lodging your complaint via post to Level 3, 100 William Street, Sydney NSW 2011.

Date

This statement was created on 1 November 2024 and last updated on 1 November 2024.

Driving School Accessibility Commitment

Beyond our website, Sydney Driving Academy is dedicated to providing accessible driving lessons for individuals with disabilities. We offer:

• Adapted vehicles equipped with hand controls and other assistive devices (subject to availability).
• Instructors trained in providing driving instruction to students with a range of disabilities. Our lead instructor, Sarah Chen, has completed advanced training in adaptive driving techniques.
• Flexible lesson schedules to accommodate individual needs.
• Consultations to assess individual learning styles and develop personalized lesson plans.

Please contact us to discuss your specific needs and how we can best support you in learning to drive safely and confidently.

Summary of Accessibility Services

Service	Description	Availability
Adapted Vehicles	Vehicles modified with hand controls and other assistive technologies.	Limited Availability
Trained Instructors	Instructors with specialized training in adaptive driving techniques.	Available Upon Request
Flexible Schedules	Customizable lesson schedules to accommodate individual needs.	Available
Personalized Lesson Plans	Lesson plans tailored to individual learning styles and abilities.	Available

This table summarizes the accessibility services offered by Sydney Driving Academy, including adapted vehicles, trained instructors, flexible schedules, and personalized lesson plans. Availability is indicated for each service.